Frequently asked questions

Where are you located?

We are based in Nairobi, Kenya. We provide on-site support across Nairobi and remote support nationwide.

How much do your services cost?

Every business is different, so we quote based on your specific needs. Contact us for a free consultation and a no-obligation quote.

Do you offer support after installation?

Yes. We offer support and maintenance plans plus on-demand helpdesk support, so you are never left stranded.

How quickly do you respond?

For support requests during business hours we aim to respond within one hour. Urgent issues are always prioritised.

Can you work with businesses outside Nairobi?

Yes. We support clients across East Africa, providing remote support and on-site visits where needed.

Do you provide training for POS and other systems?

Absolutely. We train your staff during handover and provide refresher sessions as part of our support plans.